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REGION: USA
MANAGED DESKTOP SOLUTIONS

MANAGE IT WORKPLACES EASILY AND EFFICIENTLY

PCs/workstations, notebooks, and tablets – the management of IT workplaces has become complex. Technology lifecycles are becoming shorter while maintenance and operating costs are rising. At the same time, budgets are shrinking and the call for efficiency, cost-transparency and internal cost allocation is getting louder. CHG-MERIDIAN makes it easier with Distributed IT Solutions.

IT INVESTMENTS ACCORDING TO BUDGET

As an IT investment partner that is independent of banks and manufacturers we develop customized, turnkey solutions that help lower the total cost of ownership of IT workplaces. We provide standardized pricing and consistent quality in international technology management to ensure maximum purchasing transparency.

   

IT that is organized and supporting business requirements

COMPLEXITY SIMPLIFIED

  • Intelligent workplace management with cloud-based tracking of all devices
  • Technology refresh with rhythm and rigor to ensure the latest devices are deployed
  • The right equipment, at the right place…at the right time
  • Support for the IT department in all phases of the IT lifecycle

COST OPTIMIZED AND TRANSPARENT:

  • Tools to help procure, finance, track, manage and dispose of IT assets
  • Competitive lease financing with flexible end-of-term options
  • High scalability (quantities, workplaces and devices) across 23 international countries.)

Reduced workload for the IT department

As a company that focuses on the long-term,  we provide solutions to our customers in reducing expense and eliminating hidden costs.. Managed Desktop Solutions from CHG-MERIDIAN aim to harmonize IT workplaces and to simplify IT processes.

Lean processes across the board

Protecting your investments and peace of mind

  • Increased flexibility for quicker reaction to changing technologies and competitive conditions in the marketplace
  • Return and refresh, extend lease or purchase at end of lease – flexibility to meet the ups and downs of your business cycle

 

Efficient IT management and control

 

TESMA® MAKES YOUR EVERYDAY WORK EASIER

  • Technical and financial data is comprehensively integrated in one place
  • Maximum transparency of costs and processes
  • Quick identification of cost drivers
  • Full electronic invoicing of the usage and device costs
  • Automated e-procurement ordering process
  • Individualized reporting for management, auditors and service providers
  • Convenient internal cost allocation and variable presentation of invoices

 

 

 

LIFECYCLE MODEL

EVERYTHING REVOLVES AROUND YOUR SUCCESS

Even though every technology project is different, we can make things easier for you with a single model-based methodology: our tried-and-tested three-phase model. It forms the basis for our comprehensive expert support over the entire IT lifecycle – and beyond.
Leave lifecycle
THREE-PHASE MODEL

360-DEGREE FOCUS ON YOU

Three interlocking phases making one complete whole mean that we are by your side from start to finish – in every phase of your technology project.
svg_chg_lifecycle_with_textpath
PREPARATION PHASE

GOOD PREPARATION IS KEY

End-to-end customised business concepts require a broad perspective. We thoroughly analyse your project and provide you with comprehensive advice while always thinking ahead. We make sure that your project becomes a lasting success.

CONSULTING

WORKPLACE CONCEPTS

  • Analysis of working environment           
  • Neutral appraisal and creation of customised solutions

PROCUREMENT

PROCUREMENT PROCESS

  • We take care of and automate the procurement process
  • Open Catalog Interface (OCI)
  • ERP order interface

 

PRODUCTIVE PHASE

EFFICIENT OPERATION AT ALL TIMES

Efficient productivity requires the logical use of all resources. We support you throughout the entire useful life – as a single, expert provider. Your dedicated contact person will give you detailed advice on all technical and commercial matters.

ROLLOUT

DEPLOYMENT

  • Implementation or use of the existing software distribution system
  • Hardware inventory, customisation of configuration, and data distribution

SUPPORT

SERVICE DESK

  • First/second-level support
  • 24/7 or 8/5

SECURE DATA

  • Management of data backup and restoration
  • Protection against data loss

ASSET CARE

  • Risk protection and repair of damage

PROCESS MANAGEMENT

  • Electronic data interchange
  • Workflow approval via TESMA®
END-OF-LIFE PHASE

THINKING BEYOND THE END

A sophisticated end-of-life process will benefit you in many ways. Our service extends from collecting assets to certified data erasure. And we carry out our professional remarketing and disposal in line with the principles of green IT.

ROLLBACK

CERTIFIED DATA ERASURE

  • Certified data erasure (TÜV or BSI approved)
TESMA®

EFFICIENT MANAGEMENT OF COMPLEX TECHNOLOGIES

The technology and service management system known as TESMA® is at the heart of the lifecycle. As a result, it provides you with an overview of all commercial and technical aspects at all times. All key business information is transparent and available to you in real time.

TESMA®

  • Creates full transparency throughout the entire technology lifecycle
  • Takes into account commercial and technical aspects

FINANCIAL MANAGEMENT

  • Cost-center allocation
  • TESMA® EDIFACT

OPTIMIZATION OF INVESTMENT

  • Capacity and cost optimization
  • Detailed reporting

Our lifecycle model illustrates how CHG-MERIDIAN successfully supports you in every phase of your technology project.

Over 30 years’ experience in distributed IT solutions

Whether you are managing hundreds or thousands of IT workplaces, we have the expertise you need thanks to our experience gained over many years on more than 8,000 customer projects. TESMA® demonstrates how easily IT workplaces can be managed today. Accessed over 700 times a day, this cloud-based software is firmly established with our customers and in the marketplace. And there are plenty of reasons why – its ease of use, unique integration of technical, installation, and financial data, and up-to-date technology continue to drive this trend.

Managed desktop solutions make a sensible division of workloads possible, as CHG-MERIDIAN takes on the management of all your IT infrastructure with their differing requirements, while you retain full control.

 

CHG-MERIDIAN's Managed Desktop Solutions takes on the management of the IT workspaces whilst allowing full control.

WE ARE HERE TO HELP

Not only can we optimize your IT portfolio carefully and on the most competitive terms, we also go the extra mile. Simply put, we work hard to ensure you have the lowest total cost of ownership of your distributed IT assets.

Dorian Jay DiMarco

Executive Vice President, North American Sales

  • CHG-MERIDIAN USA Corp.
  • 21800 Oxnard Street, Suite 400
  • CA 91367 Woodland Hills
  • +1 818 7021863

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